An assisted approach to business process redesign

For many organizations, the continuous optimization of their business processes has become a critical success factor. Several related methods exist that enable step-by-step redesign processes. However, these are mainly performed manually and require both creativity process expertise, which is often hard to combine in practice. To enhance quality effectiveness redesign, this paper presents conceptualization assisted (aBPR). The aBPR concept guides users improving based on patterns. Depending data at hand, classifies four types recommendations differ level automation. Further, proposes reference architecture provides operational support for implementing tools. ra been instantiated as prototype evaluated regarding its applicability usefulness artificial naturalistic settings by performing an extensive real-world case study KUKA interviewing experts from research